Privacy Policy

Level 99® Premium Denim Privacy Notice

Level 99® Premium Denim and its affiliates respect your concerns about privacy.  This privacy notice applies to personal information we collect (i) on this Site (ii) through other channels described below and (iii) how we may use that information.  This notice also describe the measures we take to safeguard the security of the personal information.  We also inform how you can communicate with us to ask us how to (i) access, update, or tell us not to use the personal information you provided us (ii) tell us to refrain from communicating with you about our product and services and (iii) answer questions you may have about our privacy practices.

Information We Collect and How We Use Information Collected Individuals (you) visiting and accessing our Site may choose to provide information (i) name (ii) contact details (iii) payment information through this Site and through other channels described below.  Outlined below are the ways you may provide information and the types of information you may submit.  We also let you know how we may use the information collected.

Information You Provide You may purchase Level 99® Premium Denim merchandise on this Site.  To process your purchase, we ask you to provide your (i) name (ii) billing and shipping information (iii) telephone number (iv) e-mail address and (v) payment information.  We use this information to process, confirm and deliver items you purchase.  If you give us permission, we may use your contact information to communicate our products, services and promotions.  If you ask us to deliver your purchase to someone else, we ask for the recipient's name and postal address.  We use this information to send the items you purchase to your desired recipient.

You may also register to create a MY ACCOUNT on this Site.  In creating a MY ACCOUNT, we ask for (i) name and (ii) e-mail address.  When creating a MY ACCOUNT, you can store billing and shipping information so you do not have to enter it again when you make additional purchase(s) on this Site.  You may also store payment information and purchase history.  Storing and saving you payment information with the MY ACCOUNT feature enables faster checkout without being asked to repeat entry.

You may also create a WISH LIST of merchandise you want and/or share your list by e-mail with family and friends.  If you choose to share your WISH LIST, we ask for your name and e-mail address and the recipient's e-mail address.  This information is only used to email your WISH LIST to your intended recipients.

Electronic Mailings and Promotions You may choose to sign up to receive electronic newsletters and promotional marketing e-mails from Level 99® Premium Denim.  To sign up, we ask for your (i) name (ii) e-mail address (iii) postal address (iv) telephone number (v) age and (vi) gender.  We use this information to send you communications about products and services, invitations to special offers, events, sales, discounts and notice of new arrivals.  We may also use this information to tailor our communication to reflect your preferences.  At any time, you may choose to not receive electronic marketing e-mails from us by contacting us to unsubscribe and opt out of receiving any communication from us.

To unsubscribe or opt out of receiving any communication: Send e-mail message (i) using our "Contact Us" page.  Click on "Contact Us" link located in the footer or (ii) to pr@level99usa.com.

Contact our Customer Service at 310.715.7090

Contact us by regular mail to: Level 99 Online Customer Service 14600 South Broadway Gardena, CA 90248

Social Media and Blogs You may submit (i) name (ii) user name (iii) e-mail (iv) avatar and (v) comments to our social media websites and blogs we host. You may include personal information when submitting your name, e-mail and in your posts and comments.  We may use your name and e-mail to identify you as a commentator and/or customer.

Contact Us If you communicate with us through the "Contact Us" link on our Site, we may ask you for (i) name and (ii) email address.  We use this information to respond and communicate with you about your questions and comments.

Information We Collect Automatically We obtain certain information by automated means when you visit and access our Site, such as (i) internet protocol address of the device you use to connect to the Internet (ii) internet service provider and (iii) website page(s) visited.  We collect this information through the use of "cookies." By collecting this information, we learn how to best tailor our Site to enhance your experience and to better understand what products and services you might prefer.  Like many companies, we use "cookies" on this Site.  Cookies are small bits of data text sent from a website and placed on your computer's hard drive when you visit and access certain websites.  We use "cookies" to (i) preserve the contents of your virtual shopping bag while still shopping our Site (ii) measure activity on the Site and determine which areas and features are popular and/or needs improvement.  If you want to disable cookies, you may do so on you computer by using "Help" feature on your internet browser(s).  Without the use of "cookies" you may not be able to take full advantage of all features on our Site.  For example, if you turn off or refuse "cookies" you may not be able to make a purchase on our Site.

Information from Third Party Sources We may receive information about you from third party sources.  We use the personal information to provide you with products and services (i) you request, such as returns (ii) enhance your shopping experience and (iii) communicate products, services and promotions.

Information We Share We do not sell or otherwise disclose your personal information, except as identified below.  We may share your information with our service providers to perform services on our behalf such as (i) purchase payment processing (ii) order fulfillment and (iii) data analytics. We my also disclose personal information if required to do so by law or comply with legal obligations and other agreements or protect the rights, property, or safety of Level 99® Premium Denim, our customers, or others.  We also reserve the right to transfer personal information we collected in the event we sell or transfer all or portion of our business or assets.  Should a sale or transfer occur, we will use reasonable efforts to direct the transferee to protect and use customer's personal information in a manner that is consistent with our privacy notice.

Choices You Have We offer our customers certain choices about how we communicate with you and what information we collect from you.  You may choose to withdraw any consent and personal information you previously provided at anytime and we will apply your preferences going forward; however, you may not be able to use the Level 99® MY ACCOUNT or WISH LIST, and other features.

You may choose to not receive any/all marketing communications from us by unsubscribing to our e-mails.  Please include your (i) name (ii) e-mail address in your request by e-mail, phone or postal mail. To unsubscribe or opt out of receiving any communication: Send e-mail message (i) using our Contact Us page.  Click on Contact Us link located in footer or (ii) to pr@level99usa.com Contact our customer service at 310.715.7090 Contact us by regular mail to: Level 99 Online Customer Service 14600 South Broadway Gardena, CA 90248

To stop receiving mobile marketing information from us, you may at any time opt out of receiving these communications by sending a text message with the word “STOP.”  Depending on the terms of your mobile service provider, you may incur charges for receiving and sending text messages on your mobile device.  Level 99® Premium Denim is not responsible for these charges.

Your California Privacy Rights Under California laws, California residents have the right to request us to provide a notice describing what categories of personal information we share with third parties for direct marketing purposes, together with the name and address of the third parties that received such personal information during the immediate preceding calendar year.  If you are a California resident and want a copy of this Privacy Rights Notice, please make a written request for a California Privacy Rights Notice by mail to the following address:

Level 99 Online Customer Service 14600 South Broadway Gardena, CA 90248

Information About Children This website is not directed to children under the age of thirteen (13) and we do not knowingly collect personal information from children under the age of thirteen on the website.  If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this website, we will delete this information from our records.  Level 99® Premium Denim does not sell products to children under the age of 18. If you are under 18, you may only use this website with the involvement of a parent or guardian. Information You Can Access Subject to applicable law, we provide you access to personal information we have retained about you and the ability to review, correct, update, or delete your information.  You may have access to information about your account for the limited purpose of updating that information. Click "MY ACCOUNT" link located in the header of this Site to access your account.

How We Protect Personal Information We implement a variety of measures to maintain the security of your information.  Your information is maintained in secured networks with managerial procedures to safeguard and limit access to keep the information confidential. To guard all sensitive credit information, we use Secure Socket Layer (SSL) technology.  SSL encrypts and transmits all sensitive credit data to our secured networks and is only used as stated above.

Links to Third Party Websites In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies and notices. We therefore have no responsibility or liability for the content and activities of these linked sites.  Inclusion of linked sites does not imply endorsement of linked sites' contents or activities by Level 99® Premium Denim.  You access linked sites at your own risk and by accessing any of the linked sites, you would have left the Level 99® Premium Denim website.

Updates to Our Privacy Notice Please check this privacy notice periodically to inform yourself of any changes. We reserve the right to modify or supplement this privacy notice and apply changes to information previously collected, as permitted by law.  Changes to our notice will occur from time to time and without notice to you.

This Privacy Notice is effective February 6, 2013. Online Privacy Notice Only

This online privacy notice applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our Site, you consent to our privacy notice.

How to Contact Us We welcome your questions, comments or concerns about our privacy notice or if you would like to update any information or preferences we have about you, please contact us as indicated below.  Please send us all of your feedback pertaining to our privacy notice via email on our "CONTACT US" page, or contact us by regular mail at Level 99 Online Customer Service 14600 South Broadway Gardena, CA 90248

Send e-mail message using our "Contact Us" page.  See "Contact Us" link throughout website located at the footer of this Site.